Course Highlights

• Strategic Planning & Execution: Develop adaptable plans and align strategy with execution using ServiceNow SPM for efficient, high-value outcomes.
• Agile & Business Agility: Equip teams to swiftly adapt to changes and operate effectively in Agile, traditional, or hybrid frameworks, ensuring strategic alignment and resilience.
• AI & Innovation: Leverage generative AI (Now Intelligence) to eliminate obstacles and deliver customer value rapidly.
• Portfolio & Resource Management: Optimize project portfolios with full visibility, empowering teams with collaboration tools and monitoring availability and capacity in ServiceNow.
• Intelligent Assistance & Visualization: Use natural language chatbots for quick issue resolution and explore your ecosystem seamlessly with One Click View.